Shipping policy

Production. Each umbrella is made to order. Production takes 3–5 business days.

Delivery times. After production, delivery usually takes 10–15 business days to the United States and Canada, and 10–20 business days to Europe, the UK, Australia, Japan and the rest of the world. Estimates; carriers and customs can add time, especially in November and December.

Shipping cost. Shipping to the United States is free. For other countries the rate is shown at checkout before you pay.

Tracking. You receive an email with a tracking number the day your order is dispatched.

Duties and taxes. Prices do not include import duties or taxes outside the country of dispatch. Where they apply they are charged by the carrier on delivery and are the recipient's responsibility.

Address accuracy. If a parcel is returned because the address was incomplete, we reship it once at the carrier's cost.